FedEx requires a signature if the frames are shipped to a business. As soon as your order is shipped, we send you their tracking information so you can easily keep track of your shipment. Luckily, FedEx will make 3 delivery attempts. Additionally, they will leave a note if they miss you so you can choose redelivery or pick it up at their facility. If you decide to ship to an address that is continually not monitored or vacant, and FedEx returns your package after 3 missed attempts, you will still be responsible for shipping costs.

If you are having your frames shipped to a residence, and you’d like to add on a signature option, please email us as soon as you’ve placed your order. You might be subject to a small fee, and we will add-on that additional security for you.