If product damage or imperfection is found or suspected, please follow these steps:

1. Save all packing materials. This includes inner and outer boxes and everything inside.

2. If possible, take pictures of the damaged product and outer packaging box.

3. Notify us within three (3) business days of delivery.

*Due to the limited time span for us to file a shipping damage claim, any damage not reported within three (3) business days of delivery becomes the responsibility of the customer.