Shipping & Returns

I made a mistake and there’s a typo in my final product. What can I do?
Unfortunately, once you’ve approved the final product, your verbiage will stay as-is. Going forward, please keep in mind that you will need to correct al...
Fri, 2 Dec, 2016 at 12:28 PM
How long does it take to print and ship?
All of our in-lab turnaround times operate on a daily 3pm MT deadline. Any order received before 3pm MT on one of our operating days is considered to be u...
Mon, 13 Jun, 2016 at 2:21 PM
Do you ship internationally?
Currently, we ship within the U.S. and Canada, but hope to ship internationally very soon. We are also looking into offering additional international l...
Fri, 2 Dec, 2016 at 12:29 PM
What do I do if I receive damaged products?
If your package is delivered to you with external shipping damage and you are able to refuse the shipment, please do. CONTACT US immediately to have a re...
Fri, 2 Dec, 2016 at 12:32 PM
Can I expedite my shipping?
Yes, you can expedite your shipping options upon checkout. Please note that expediting your shipping will not expedite in-house processing time. ...
Mon, 13 Jun, 2016 at 2:48 PM
How much does shipping cost?
Ground: Continental U.S. $10 Ground: Alaska and Hawai'i $20 FedEx IPD to Canada $20 + Canadian Tax Rate 3-Day: Continental U.S. $15 Nex...
Mon, 13 Jun, 2016 at 3:03 PM
Can I return my products?
As per our TERMS & CONDITIONS, returns are only accepted for damage that occurs during the shipping process and are not accepted for misprints due to ...
Mon, 13 Jun, 2016 at 3:17 PM
Can I drop ship products to my clients?
Yes! We do not provide order totals on our receipts, so you are able to have them shipped directly to your clients. Simply add in your client’s address du...
Tue, 14 Jun, 2016 at 10:41 AM
How do I return my damaged products?
We apologize for the damage to your items. Rarely, mishaps within the shipping process or the handmade nature of our products can cause your products ...
Fri, 2 Dec, 2016 at 12:35 PM
I live in Canada. Is the ordering process or pricing different?
When ordering from Design Aglow Print, you are responsible for assuring the product can be lawfully imported to your country of residence. The recip...
Thu, 22 Dec, 2016 at 1:09 PM