Shipping & Packaging

How are your products shipped?
Our packaging ships via FedEx. We apologize for any inconvenience, but we are unable to ship to P.O. Boxes.
Fri, 2 Dec, 2016 at 1:25 PM
Do you require a signature for packaging deliveries?
Our orders are shipped without a signature required. If you'd like to request a signature, you can email us as soon as you've placed your order. P...
Fri, 2 Dec, 2016 at 1:25 PM
Do you ship internationally?
We can ship our packaging to almost any location around the world! International Customers: Your thoughts are important to us, and we are working hard ...
Thu, 22 Dec, 2016 at 11:27 AM
Can I expedite my order?
We have a few rush options available when placing your order; however we strongly recommend allocating enough time for order preparation and shipment so t...
Fri, 2 Dec, 2016 at 1:26 PM
How long does it take to ship my order?
*Packaging orders are processed Monday through Thursday. Shipping time is additional to the processing time and dependent on distance from Rhode Isl...
Fri, 2 Dec, 2016 at 1:28 PM
Can I return my packaging/USB drives?
Please feel free to contact us if you have any questions or concerns regarding your purchase, as we strive to maintain the highest level of customer satisfa...
Fri, 16 Dec, 2016 at 11:39 AM
I'm overseas - can you explain the customs process?
Absolutely! The recipient is the importer on record and must comply with all laws and regulations of the destination country. International orders may be...
Thu, 22 Dec, 2016 at 11:28 AM
Do you offer flat-rate shipping?
While we offer flat-rate shipping for our frames, we do not currently offer this service for our packaging or albums.  This is due to the fact that ...
Thu, 12 Jan, 2017 at 12:48 PM