General Questions

I'm a photographer. Why would I want to sell frames?
We believe strongly in the value of selling a finished product to your clients. Presenting your photographs as works of art, to be hung on the wall and en...
Fri, 2 Dec, 2016 at 1:39 PM
How can you help me?
Design Aglow views you as our partner in frame sales; we support you by offering resources for the selling, presentation, and marketing of your new frame ...
Fri, 2 Dec, 2016 at 1:39 PM
Is there an initial investment to get started? Most frame wholesalers have a minimum order of $500.
Not at all! Buy as little or as much as you like, but please note that in order to keep our prices low and securely pack your shipments, 20x20 and larger...
Fri, 2 Dec, 2016 at 1:40 PM
I don't live in the United States or Canada. Can I still order frames?
We apologize for any inconvenience, but the Design Aglow Frame Shop currently offers shipping only within the U.S. and Canada**. Other international addre...
Fri, 2 Dec, 2016 at 1:41 PM
Do you offer phone support?
All support is handled electronically to ensure we address all questions you may have and that our responses are knowledgeable, courteous, timely, and cov...
Fri, 2 Dec, 2016 at 1:42 PM
Can I pay via eCheck?
Yes, and your order will begin to process once the eCheck clears, usually within 3-6 business days.
Fri, 2 Dec, 2016 at 1:42 PM
Why do I need to provide a tax ID/resale number?
Our pricing is wholesale, intended for photographers and artists to resell our products to their customers; therefore, we do not collect sales tax. That i...
Fri, 2 Dec, 2016 at 1:42 PM
Do you offer bulk discounts if I make a really large purchase?
We are unable to offer discounted bulk rates for our products. Our pricing is offered to you at wholesale rates, and intended for resale. We are confident...
Fri, 2 Dec, 2016 at 1:43 PM
I placed two orders and need to combine them. What do I do?
While we will try our best to accommodate consolidated shipments, please know that we cannot guarantee any changes to orders once you have proceeded throu...
Fri, 2 Dec, 2016 at 1:43 PM
I'm worried that my clients can see your Frame Shop's pricing, and they'll be upset that I'm charging them 3x markup.
We understand your concern, which is why we’ve prepared this answer that you can deliver directly to your clients. Feel free to use this in part or in who...
Fri, 2 Dec, 2016 at 1:44 PM