At this time, we can only process exchanges for products that are defective or damaged. If you would like to send your frames back in order to purchase them in another color, style, or size, please refer to our FAQ page on processing a return. Once we have received your return (in perfect, unused condition), we will issue a refund so that you may purchase a replacement.
Articles in this section
- Do you replace shipments that are stolen?
- How much does shipping cost for frames?
- How long does it take to ship my frames?
- Can I drop ship frames to my client?
- Can you ship to a P.O. Box?
- Can you expedite my frame order?
- Can I exchange my frames for another color, style, or size?
- I returned my frames and haven't received a refund. Help?
- Can I return my frames?
- What if my frames arrive damaged?