Our portfolio boxes are intended to last a lifetime as an heirloom keepsake, and we stand behind the materials and craftsmanship. On the rare occasion that an issue should arise in the craftsmanship of a box, please contact us and we will do everything we can to resolve the issue as quickly as possible.
*This does not apply to damage caused by normal wear and tear, misuse or accidents. Any repairs that may be needed are subject to repair or replacement fees. Please contact us and we will be in touch shortly to evaluate the damage.