You may cancel a frame order within 24 hours by emailing firstname.lastname@example.org with your order number. Once a frame order has gone to production (after a 24 hour window), a 50% cancellation fee applies.
Articles in this section
- Can I cancel my frame order?
- Do you replace shipments that are stolen?
- Can I combine two separate orders?
- How much does shipping cost for frames?
- How long does it take to ship my frames?
- Can I drop ship frames to my client?
- Can you ship to a P.O. Box?
- Can you expedite my frame order?
- Can I exchange my frames for another color, style, or size?
- I returned my frames and haven't received a refund. Help?