Please consider possible delays in production due to the Covid-19 pandemic and its effects on our staff and stock levels. Current Covid-19 production impacts on our different shops can be found here:
https://help.designaglow.com/hc/en-us/articles/1500002084261-COVID-19-update-for-all-shops
Our packaging department's business days are Monday through Thursday. In-house processing time is:
| Non-embossed products (excluding USB Drives) | 3-5 business days |
| Embossed products (with die on file) | 5-10 business days |
| Embossed products (no die on file) | 10-14 business days from receipt of artwork |
| USB Drives (with or without engraving) | 5-10 business days from receipt of artwork |
Please note: From October 1st through December 31st please allow for an extra 5-7 business days of processing time due to the high volume of orders during this season. Thank you for your understanding.
Shipping time is additional to the processing time and dependent on distance from Rhode Island.
Store Closings:
Our packaging department closes for (2) weeks out of the year for routine maintenance:
• Week of July 4th
• Week between Christmas and New Year's Day
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