If you would like to make this change within 24 hours of your order, please send a message within 24 hours to support@designaglow.com to request an order cancellation (please consider that our hours are Monday through Friday 8am-5pm PST). Once this order cancelation is confirmed, you can place a new order with your changes.
Outside of this 24 hour window, we are unable to combine orders as the required order information must be processed separately. In addition, even a slight change in our production flow can create a backlog.
Please note that our Frame Shop, Album Shop, and Packaging Shop are located in three different places in the US, thus orders cannot be combined between different shops.
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