In these uncertain times, we are grateful to say that our production is continuing as usual with minor to no delays. Here is all the information regarding COVID-19's affects on our production and shipping:
SHIPPING: RESIDENTIAL ONLY
We have been informed that FedEx is returning shipments that have business establishment shipping addresses. To avoid your order getting shipped back and incurring additional shipping charges, please have it shipped to a residential address.
ALBUMS AND FOLIOS
Album and print/menu folio production has resumed (after a 2 month closure). They are taking extra care in production and safety due to being on the East Coast, so you may expect some order delays.
Album and print/menu folio production has resumed (after a 2 month closure). They are taking extra care in production and safety due to being on the East Coast, so you may expect some order delays.
Folio box production has been temporarily paused. We are still accepting orders, and placing them in a queue for when production resumes. Any new orders will be at the top of that list.
FRAMES
Production is continuing as usual.
PACKAGING
Production is continuing as usual. They are taking extra care in production and safety due to being on the East Coast, so you may expect some order delays.
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For any orders placed, we recommend to expect longer production times as our facilities are taking great care and precaution with open orders. As always, we're here to help you with order updates and check-ins along the way.
We are taking things on a day-to-day basis, and will update you directly or via our Newsletter with any production changes.
We appreciate you and we are here for you! Let us know how we can help. Stay strong and glow on~
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