In these uncertain times, we are grateful to say that our album and folio production is continuing as usual, but we are unfortunately experiencing delays with our frames and packaging. Here is all the information regarding COVID-19's affects on our production and shipping:
SHIPPING: RESIDENTIAL ONLY
We have been informed that FedEx is returning shipments that have business establishment shipping addresses. To avoid your order getting shipped back and incurring additional shipping charges, please have it shipped to a residential address.
ALBUMS AND FOLIOS
Production is continuing as usual. They are taking extra care in production and safety, so you may expect some order delays.
Production is continuing as usual. They are taking extra care in production and safety, so you may expect some order delays.
FRAMES
Frame orders may experience a 5-7 day delay. We apologize for this inconvenience.
PACKAGING
Packaging orders may experience a 3-4 week delay. We apologize for this inconvenience.
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For any orders placed, we recommend to expect longer production times as our facilities are taking great care and precaution with open orders. As always, we're here to help you with order updates and check-ins along the way.
We are taking things on a day-to-day basis, and will update you directly or via our Newsletter with any production changes.
We appreciate you and we are here for you! Let us know how we can help. Stay strong and glow on~
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