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  1. Design Aglow
  2. General Information

General Information

General Questions

  • COVID-19 Production & Shipping Notice
  • What are Design Aglow's hours?
  • Do you offer phone support?
  • Why should I purchase from Design Aglow?
  • I'm new to the site - where do I start?
  • Do you offer any coupons/discounts/giveaways?
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My Account

  • I forgot my password.
  • I can't log in to my account.

My Order

  • Can I return my order?
  • Can I change or cancel my order?
  • Can I combine two separate orders?
  • What if my order is damaged?

Shipping

  • How long does it take to ship my order?
  • Can I change a shipping address once my order is placed?
  • Do you ship internationally?
  • I'm outside of the US - can you explain the customs process?
  • Do you replace shipments that are stolen?
  • How are shipping costs calculated?
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Design Aglow